Information You Submit
A name, phone number, or address entered in a search form is sent to the third-party provider that supplies the results. Our servers do not retain a copy of those search terms. If you contact us, we receive the content of that message and use it to respond.
Automatic Technical Data
Ordinary hosting logs can include an IP address, browser type, visited pages, and timestamps. We review that information in aggregate for site operation and page-use trends. Cookies or comparable tools may support basic analytics and, where applicable, advertising measurement.
How We Use Information
We use limited information to run the site, diagnose problems, measure traffic, and improve its pages. We do not sell visitor lists or create individual visitor profiles.
External Services
Links lead to Town of Andover, Massachusetts, court, library, archive, and third-party search resources. The policy of the destination, rather than this policy, applies to information submitted there. That includes sponsored search results provided by another company.
Data Recipients
Hosting and support providers process site logs for us. Analytics and advertising partners may receive the automatic information described above. We disclose data only when required by valid legal process or as otherwise allowed by law.
Data Security
The site uses an encrypted connection, and logs are retained only for the operational purposes described above. There are no site accounts, passwords, or visitor profiles to expose. Massachusetts data-security provisions, including M.G.L. c.93H and c.93I, do not create a broad consumer data-deletion right for this reference site.
Visitors Under 18
This site is intended for adults and is not aimed at children. We do not knowingly collect personal information from a person under 18. If you believe a minor has sent us information, contact us so it can be removed.
Your Privacy Choices
Depending on where you live, you may have rights concerning personal data a website keeps. Massachusetts consumer-protection law, M.G.L. c.93A, and the data-security provisions in M.G.L. c.93H and c.93I do not establish a general statewide data-broker deletion right. Because this site retains little information, a request generally involves reviewing the contact mailbox and relevant logs and removing what is located. Use the Contact page to ask. Public records held by Massachusetts, Essex County, or Andover custodians remain under those offices' control.
Policy Updates
Changes to this policy will appear on this page. Continued use after a posted change indicates acceptance of the revised policy.